Your Privacy Matters to Us

About This Policy

JBM ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share information about you when you visit our website at jiaxingbushingmfg.com, communicate with us, or otherwise interact with our services.

By accessing our website or providing your information to us, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use our website or provide us with your personal information.

Last Updated

This Privacy Policy was last updated on January 2026. We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically for any updates.

Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

• Email: info@bushingmfg.com
• Phone: +86 17367399912
• Address: 6th Guigu Technology Park, Jiashan County, Jiaxing, Zhejiang, China

Information You Provide

We collect information that you voluntarily provide to us when you interact with our website or services. This may include:

• Contact Information: Name, email address, phone number, company name, job title, and mailing address when you submit inquiry forms, request quotes, or contact us.
• Business Information: Details about your company, industry, and specific product requirements when you request technical support or product information.
• Communication Records: Records of your correspondence with us, including emails, chat messages, and phone call notes.
• Order Information: Purchase history, shipping details, and payment information when you place orders with us.

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• Device Information: IP address, browser type and version, operating system, device type, and screen resolution.
• Usage Data: Pages visited, time spent on pages, referring website, click patterns, and navigation paths.
• Location Data: General geographic location based on your IP address (country/region level).

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small text files stored on your device that help us recognize your browser and capture certain information. You can control cookie preferences through your browser settings, though disabling cookies may affect some website functionality.

Business Purposes

We use the information we collect for various business purposes, including:

• Responding to Inquiries: To respond to your questions, provide product information, and deliver technical support.
• Processing Orders: To process and fulfill your orders, manage shipping and delivery, and handle payment transactions.
• Providing Quotes: To prepare and send price quotations based on your product requirements and specifications.
• Customer Service: To provide ongoing customer support, handle complaints, and resolve issues.

Communication

We may use your contact information to:

• Send order confirmations, shipping notifications, and transaction-related communications.
• Provide updates about new products, services, or promotions that may interest you.
• Send newsletters, technical bulletins, or industry news (with your consent where required).
• Request feedback or conduct customer satisfaction surveys.

Website Improvement

We analyze usage data to understand how visitors interact with our website, enabling us to improve website functionality, content, and user experience. This includes optimizing page layouts, enhancing navigation, and developing new features.

Legal and Compliance

We may use your information to comply with applicable laws and regulations, respond to legal requests, enforce our terms and conditions, and protect our rights, privacy, safety, or property.

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business, such as:

• Shipping and logistics companies for order fulfillment and delivery.
• Payment processors for secure transaction handling.
• Email service providers for communication management.
• Website hosting and analytics services.

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Business Partners

We may share information with authorized distributors, sales representatives, or business partners in your region to facilitate local support and services. This sharing is done only when necessary to fulfill your requests or provide better customer service.

Legal Requirements

We may disclose your information when required by law, such as in response to a subpoena, court order, or other legal process. We may also disclose information when we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, or situations involving potential threats to safety.

Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and the choices you may have regarding your information.

Information We Do Not Sell

JBM does not sell, rent, or trade your personal information to third parties for their marketing purposes.

Security Measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure Socket Layer (SSL) encryption for data transmission.
• Secure servers with firewall protection.
• Access controls limiting employee access to personal information on a need-to-know basis.
• Regular security assessments and updates.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

Security Limitations

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to maintaining industry-standard protections and continuously improving our security practices.

Access and Correction

You have the right to request access to the personal information we hold about you and to request correction of any inaccurate or incomplete information. To exercise these rights, please contact us using the contact information provided above.

Deletion Request

You may request that we delete your personal information, subject to certain exceptions required by law or legitimate business purposes. We will respond to your request within a reasonable timeframe and inform you of any limitations on our ability to comply.

Marketing Communications

You can opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you transactional or administrative messages related to your orders or inquiries.

Cookie Preferences

Most web browsers allow you to control cookies through their settings. You can typically choose to accept or reject cookies, delete existing cookies, or set your browser to notify you when cookies are being used. Please note that disabling cookies may affect some features of our website.

Do Not Track

Our website does not currently respond to "Do Not Track" signals from browsers. However, you can use the privacy controls in your browser to limit tracking.

Data Transfer

JBM is headquartered in China, and we may transfer, store, and process your information in China or other countries where our service providers operate. These countries may have different data protection laws than your country of residence.

When we transfer your information internationally, we take appropriate steps to ensure that your information receives an adequate level of protection, including implementing appropriate contractual safeguards with our service providers.

European Users

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we will ensure that any transfer of your personal data outside these regions is done in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete such information.

Third-Party Links

Our website may contain links to third-party websites, such as social media platforms or industry resources. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will post the updated policy on our website with a new "Last Updated" date. Your continued use of our website after any changes indicates your acceptance of the updated policy.

Governing Law

This Privacy Policy is governed by the laws of the People's Republic of China. Any disputes arising from this policy shall be resolved in accordance with applicable Chinese law and regulations.